Louis Vuitton

Customer Profile

Louis Vuitton, also simply known as LV, is a luxury retailer of handbags, watches, shoes, and accessories.

The company’s distinctive LV logo is one of the most recognizable in the world; a symbol that connotes high fashion

and affluence. With over 32,000 retail stores worldwide and profits of $10 billion in 2016,

Louis Vuitton is an international success story.

The Challenge

Louis Vuitton wanted to streamline their stock room checking process with a reliable and fast barcode scanner to

check inventory in their retail stores. Without these devices, store associates needed to physically check stock in the back,

taking them away from customers. This was time-consuming for the employee and could result in a
potential sale loss if the customer grew tired of waiting and left.

The Solution

The high-class goods manufacturer called their reseller, CDW – a mobile solutions provider, for recommendations

on the right product for the job. They tested a few units and loved the speed, functionality, and form factor of the MS920 companion scanner.

The MS920 is a sleek and compact scanner that fits in the palm of your hand, stores 32 MB of memory, and pairs with any Bluetooth-enabled

computer, tablet, or smart phone. Store associates can easily scan a barcode with the MS920 and available quantities populate

on point-of-sale register screens. This saves the trouble of needing to check in the back first: if an item is scanned

and shown as available, an associate can quickly retrieve it, keeping customers happy.

With a range of 330 feet from the host, associates can scan and move around the store freely instead of being tied to

the counter. If the MS920 is out of range, store employees can still scan and once they are return to the operating range, the

data will automatically load to the inventory management software. This rugged and pocketable device weighs just

4 ounces, survives 5-foot drops to hard surfaces, and is sealed to protect it from dirt, dust, and water.

To see our successor devices to the MS920, visit our companion scanners page.