Unitech Global | Your Brilliant AIDC Solution Provider

UU image
About Unitech UU
From the mystical Barcode Nation emerges a brave warrior named UU. His stature equals the height of three Scanners, while his weight matches that of two PDAs.

As a Sagittarius, his character is upright and helpful, possessing qualities of speed and efficiency, and harbors a zeal. Represented by the image of a cheetah, he symbolizes steadiness, practicality, and unparalleled agility.

He dedicates himself to solving all technical information related to Unitech Electronics products and desires to work together with customers to achieve extraordinary accomplishments.

He is your trustworthy technical support companion.
UU Online Customer Service Assistant Guidelines
  1. Service Scope:
    • Responding to queries related to 'Technical Support' and 'Frequently Asked Questions' concerning Unitech Electronics products.
    • Providing information on Unitech Electronics 'New Product Specifications'.

      Available Product List:

      Mobile Computers:
       Tablet: RT112
       Touch Computer: PA768
       Rugged Smartphone: EA660

      RFID Readers:
       RFID Mobile Reader: RG768

      iOS Sled Readers:
       iOS Sled Scanner: SL220

      Software Solutions:
       Enterprise Keyboard

    • Currently lacking live chat functionality, unable to support images and answer complex or situational queries, business-related, or irrelevant corporate questions.
  2. Recommended Devices:
    • It is advisable to use Chrome or Edge browsers on a computer and browse at a resolution of 1920*1080 for the best viewing experience.
    • Supports commonly used devices such as computers, mobile phones, and tablets.
  3. Query Guidelines (Following these suggestions will yield better response results):
    • It's recommended that each question is between 4 to 20 characters to avoid overly lengthy sentences.
    • Please ask one question at a time to avoid posing multiple queries in one go.
    • If you can't find an answer, you may try asking in a different manner, or seek assistance through our customer service form at https://www.ute.com/en/contact.
    • The UU Online Customer Service Assistant will continue to be optimized. We welcome your valuable suggestions and will strive to provide a better service experience.
    • Unitech will process your personal data in accordance with applicable data protection laws. By providing your personal data to Unitech Electronics for chat support, you hereby declare that you have read, understood, and agree to the terms of Unitech's privacy policy.